CRUISE CANCELLATIONS & CHANGES
Updated: June 22, 2020 - NEW CRUISE CANCELLATIONS (see below details)
MSC Cruises USA regrets to inform you that we have made the difficult decision to cancel or change select cruises.
CRUISE CANCELLATIONS FROM MARCH 14 - July 10, 2020:
NO NEED TO CALL US! To see what is being offered on each sailing, please click one of the three buttons below that matches your sailing date. Guests who previously opted in to our MSC Cruise Assurance program for a 100% Future Cruise Credit are now eligible for the higher 125% Future Cruise Credit. If you previously submitted a request through MSC Cruise Assurance, AND YOUR CRUISE WAS CANCELED FROM MARCH 14 - JULY 10, YOU MUST FILL OUT A NEW FORM. FOR ALL OTHER CRUISE CANCELLATIONS, PLEASE SEE BELOW.
NEW CRUISE CANCELLATION ALERTS:
All Caribbean cruises from Aug. 1 - Sept. 15, 2020 have been canceled
MSC Meraviglia cruises to/from New York from Sept. 5 - Oct. 22 have been canceled
Winter 2020-2021 Caribbean cruises (MSC Meraviglia, MSC Armonia, MSC Divina, MSC Seaside) from Oct. 31, 2020 - April 27, 2021 have been impacted due to new cruise itineraries
Spring/Summer/Fall 2021 Caribbean cruises (MSC Divina & MSC Armonia) from March - Oct. 2021 have been impacted due to new cruise itineraries
See below and make your selection for additional information on these new canceled cruises.
SELECT YOUR OPTION BELOW
All Cruises
Canceled July 11 - July 31
Caribbean Cruises From Miami Canceled
March 14 - September 15, 2020
Non-Caribbean Cruises
Canceled March 14 - July 10
MSC Meraviglia New York Cruises
Canceled Sept. 5 - Oct. 22
Select Caribbean Cruises
All Ships October 2020 - October 2021
Flexible Cancellation Policy
Non-Canceled Cruises Aug. 1 - Oct. 31, 2020
New Fall & Winter 2020/2021 Program and MSC updated Itineraries announced.
Ships to sail in all regions where MSC Cruises traditionally operates
MSC Updated itineraries available starting now on MSCCruises.com and through travel partner channels
Operations of U.S. based ships – MSC Seaside and MSC Armonia – voluntarily suspended until September 15, 2020
MSC updated itineraries confirmed
Geneva, Switzerland (June 22, 2020) – MSC Cruises confirmed today full details of its MSC updated Itineraries fall and winter 2020/2021 (November 2020 through March 2021) program, offering over 90 different itineraries across the Caribbean, Mediterranean, the Gulf, South Africa, South America and Asia — all of the regions where MSC Cruises traditionally sails. Itineraries range in length from two to 24 nights, along with the third MSC World Cruise departing in January 2021 and an extensive Grand Voyages program.
Gianni Onorato, MSC Cruises’ CEO commented, “We have reviewed and updated our complete winter 2020/2021 Season, starting in late October, and we are pleased to now confirm the full details. Our winter program sees us offering cruises in all of the regions of the world where we traditionally operate, and while there are some updates to the original planned deployment of specific ships, we are still able to offer our main itineraries so that guests can enjoy the holiday that they booked with us.”
The MSC updated itineraries announcement follows the Company’s recent confirmation that the entire MSC Cruises fleet, including two brand new vessels currently under construction, will be in operation starting March 2021 for the spring, summer and fall 2021 season.
In addition, MSC Cruises confirmed today that it has voluntarily further extended the suspension of its ships operating from U.S. ports to the Caribbean until September 15, 2020. The announcement impacts two ships — MSC Seaside and MSC Armonia — that were previously scheduled to sail in the region during this time period. Meanwhile for the Summer 2020 Season, MSC Cruises has previously announced the temporary halting to its current ship operation until July 31 in the other regions where the Company operates.
In conjunction with today’s announcement, the Company also revealed that a new comprehensive and enhanced health and safety protocol is being developed in collaboration with relevant national health authorities and with the support of a team of external medical experts. This protocol will cover all aspects of the cruise, starting with the booking phase and all the way through to disembarkation and the return home.
It will also include all aspects of life on board and the precautionary measures will ensure the health and wellbeing of guests and crew, including enhanced sanitation measures, enhanced medical facilities and health screenings for guests and crew. The full details of these new precautionary health and safety measures will be announced in the coming days.
MSC updated itineraries and Fall & Winter 2020/2021 program overview.
The Caribbean*
MSC Meraviglia will sail every Saturday from Miami offering two seven-night alternating eastern and western Caribbean itineraries. Eastern Caribbean itineraries will include visits to San Juan, Puerto Rico for an evening experience; Charlotte Amalie, St. Thomas; and Nassau and Ocean Cay MSC Marine Reserve in The Bahamas. Western Caribbean itineraries will include stops in Ocho Rios, Jamaica; George Town, Grand Cayman; Cozumel, Mexico; and Ocean Cay MSC Marine Reserve.
MSC Armonia, homeporting in Miami, will offer a mix of three-, four- and seven-night cruises with itineraries visiting Key West, Nassau and Ocean Cay MSC Marine Reserve.
For the first time, MSC Cruises will also introduce Port Canaveral as a brand new homeport, with MSC Seaside offering a mix of three-, four- and seven-night cruises to the Caribbean. Depending on the itinerary, guests have the opportunity to visit George Town, Cozumel, Nassau and Ocean Cay MSC Marine Reserve.
Ocean Cay MSC Marine Reserve will remain a highlight of the MSC Cruises Caribbean itineraries, with all three ships sailing from the U.S. calling at the private island destination in The Bahamas. Exclusive to MSC Cruises’ guests, and located just 65 nautical miles from Miami, the island is surrounded by 64 square miles of marine reserve, offering guests an opportunity to discover local marine life, soak up the spirit of Bahamian culture and reconnect with themselves and each other.
MSC Poesia will replace MSC Splendida to serve the South Caribbean and the Antilles with the originally planned itineraries departing from Fort de France, Martinique on seven-night, seven-destination itineraries and 14-night sailings from Barbados visiting some of the best islands the Caribbean has to offer.
*Note, the updated fall and winter 2020/2021 Caribbean deployment has impacted some of MSC Cruises previously scheduled sailings departing from the U.S. Guests can view impacted sailings at MSCCruises.com and read more about guest compensation options below.
The Mediterranean
MSC Grandiosa will replace sister-ship MSC Virtuosa for the winter, as delivery of this ship is delayed due to the delays and postponements caused by the health pandemic. All guests currently booked on MSC Virtuosa will be automatically moved to MSC Grandiosa, the Company’s current flagship, with the original itinerary. Guests will sail MSC Cruises’ signature seven-night “Six Pearls” western Mediterranean cruises, with embarkation possible at each port: Marseille, France; Genoa, Italy; Civitavecchia/Rome, Italy; Palermo, Italy; Valetta, Malta; and Barcelona, Spain.
MSC Magnifica will offer two festive cruises in December with a five-night Christmas cruise calling Genoa, Marseille, Barcelona and Civitavecchia and a ten-night New Year cruise from Genoa, Marseille, and Barcelona before calling Gibraltar, Lisbon/Cascais in Portugal, and Cadiz/Seville and Malaga in Spain, and then returning to Civitavecchia/Rome and Genoa.
Dubai, Abu Dhabi and Qatar
MSC Fantasia will replace MSC Seaview and MSC Lirica in this region, offering seven-night sailings with Dubai, Abu Dhabi and the exclusive beach resort of Sir Bani Yas island in The United Arab Emirates, as well as visits to Bahrain and Doha, Qatar. The cruise concludes with an overnight Dubai stay for time to explore all that the cosmopolitan city has to offer.
South America
MSC Seaview, with her stunning outdoor areas will replace MSC Grandiosa offering seven-night cruises from Santos, Brazil to the Northeast of the country and calling the new port of Maceio, Salvador, the island of Ilha Grande/Angra dos Reis and Buzios.
MSC Musica, replacing MSC Fantasia, will offer seven-night cruises from Santos, visiting Itajai/Santa Catarina, Brazil, Punta Del Este, Uruguay and an overnight in Buenos Aires, Argentina.
MSC Sinfonia replacing MSC Orchestra will offer eight or nine-night cruises from Buenos Aires calling Montevideo, Uruguay, Buzios, Rio de Janeiro Ilhabela, or Ilha Grande/Angra dos Reis, Itajai Brazil, with the possibility of embarking in the ports of Buenos Aires and Montevideo.
MSC Preziosa will operate her originally planned itineraries from Rio de Janeiro, Brazil with a range of cruises from three to eight nights.
South Africa
MSC Orchestra, replacing MSC Musica, will offer a range of cruises from either Durban or Cape Town to destinations including Maputo, Portuguese Island and Pomene, Mozambique, and Port Elizabeth, as per the original planned itinerary.
A highlight for the season will be a 14-night New Year’s cruise on MSC Orchestra visiting five spectacular destinations, including an overnight stay in Port Louis, Mauritius.
MSC Opera will operate the planned itinerary from Cape Town and Durban.
The Far East
MSC Bellissima will offer a choice of different length cruises in Asia, with the updated program coming soon.
MSC World Cruise 2021
MSC Magnifica will sail her third World Cruise, following the popularity of the first two World Cruises in 2019 and 2020, replacing the previously announcedMSC Poesia. MSC Magnifica is the latest ship in the Musica class, with one of the highest ratios of balcony staterooms and impressive onboard features including a magrodome pool and extended dining areas. The original, 118-night journey around the globe is fully confirmed, commencing on January 5, 2021 with guests traveling to 53 destinations across 33 countries in style and comfort.
Spectacular Grand Voyages
MSC Fantasia, which replaces MSC Seaview, will depart on her Grand Voyage from Barcelona, Marseille and Genoa on November 14, 15, and 16 respectively, as she moves to Dubai for the winter. MSC Opera will offer her original planned itinerary from Italy to South Africa. All other Grand Voyages from Europe to the Caribbean, South America and South Africa will be canceled.
In Spring 2021, nine Grand Voyages will be available with ships sailing from the Emirates, Brazil, South Africa, Martinique and the U.S. to Europe.
The MSC updated itineraries for fall and winter are available to book at www.msccruises.com.
GUEST COMPENSATION
Fall and Winter 2021 Deployment
All guests whose bookings are impacted by any changes due to the fall and winter 2021 deployment will be moved to another ship serving the same or similar itinerary, while protecting the price of their original booking. In addition, these guests will be eligible for the following compensation[1]:
All guests who have booked an inside or oceanview stateroom will receive a stateroom upgrade
All guests booked in a balcony stateroom, a suite or a MSC Yacht Club stateroom will receive a shipboard credit of $100 per stateroom for cruises six nights or less (based on double occupancy, $50 for single occupancy). For cruises of seven nights or longer, guests will receive $200 per stateroom (based on double occupancy, $100 for single occupancy).
Alternatively, MSC Cruises USA guests have the ability to transfer the amount currently paid on their booking to another ship and sailing in MSC Cruises’ fleet or can opt for a refund of their deposit amount, based on normal cancellation policies.
Extension of Halting of U.S. Based Ships – For Guests Booked through MSC Cruises USA
Guests booked through MSC Cruises USA or affiliated US-based travel advisors impacted by the further extension of canceled cruises on MSC Seaside and MSC Armonia from August 1 – September 15, 2020 will automatically receive a 125% Future Cruise Credit of the original cruise fare paid by July 13 to be used on a sailing on or before December 31, 2021. Guests who prefer to receive a refund instead of a Future Cruise Credit can visit MSCCruises.com for more information on how to complete their request with an easy to use online form.
For additional details on existing bookings, guests should contact their travel advisor or visit www.msccruises.com.