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P&O Cruises & Cunard improve Wi-Fi connectivity on board with the roll out of SpaceX’s Starlink

September 18, 2023 5:00 AM EDT- P&O Cruises and Cunard are improving Wi-Fi connectivity and bandwidth across the fleet with the roll out of SpaceX’s Starlink.

Starlink, the leader in Low Earth Orbit (LEO) satellite technology will provide guests with greater capacity across P&O Cruises and Cunard ships, allowing for sharing photos and videos, streaming films and enjoying other content on board at even faster speeds. The roll-out of Starlink on P&O Cruises and Cunard ships began in June 2023, with the service due to be available in both public spaces and cabins on Cunard ships Queen Mary 2, Queen Victoria and Queen Elizabeth by the end of 2023. Cunard’s newest ship, Queen Anne will launch with the service in May 2024. P&O Cruises ships Britannia and Azura have introduced Starlink to the public spaces on board and it will be available in both public spaces and cabins on Arvia, Iona, Ventura, Arcadia and Aurora by the end of 2023. Carnival UK and P&O Cruises president Paul Ludlow said: “Sharing unforgettable moments with friends and family back at home is an important part of any holiday. Whether it’s uploading a picture of a sunset as you sail away from a newly discovered destination or catching up with the news, live events or content from home, Starlink will make it even easier for our guests and colleagues to stay connected.” Starlink vice president of commercial sales Jonathan Hofeller said: “High-speed internet is critical to our modern lifestyle both at home and when travelling. We’re excited that P&O Cruises and Cunard guests and crew will benefit from an improved Wi-Fi service on board wherever they are in the world.”

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P&O Cruises offers fun in the sun with double on board spending money on Mediterranean holidays

July 3, 2023 12:00 AM EDT

P&O Cruises has announced double on board spending money of up to £640 per sea view cabin on holidays to the Mediterranean when booked by July 31, 2023.

The offer is available on applicable new Select Price 13 and 14 night Mediterranean holidays on Arvia and Britannia during spring and summer 2024-2025 sailings from Southampton. Extra on board spending money can be used against a variety of experiences including dining in the speciality restaurants, spa treatments or shore experiences.

Example itinerary

Mediterranean, 14 nights from £1,799 with £640 on board spending money

14 night cruise on Arvia (K416) from £1,799 per person based on a sea view cabin. Departing Southampton on August 4, 2024 the price includes full board meals, entertainment and children’s clubs. Returning to Southampton, ports of call are La Coruna, Valencia, Marseille, Barcelona, Alicante and Cadiz.

The double on-board spending money amount shown is based on two adults sharing a cabin and is combinable with the existing 10% deposit offer. T&Cs here.                                                  

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P&O Cruises is offering more holiday for your money with extra on board spending money and a 10% deposit offer

June 8, 2023 - P&O Cruises is offering more holiday for your money with extra on board spending money and a 10% deposit offer

P&O Cruises is celebrating the start of summer with extra on board spending money on applicable Select Price holidays. The offer is available on selected holidays departing between June 9, 2023 and October 26, 2025 when booked by September 4, 2023.

Holidays booked by this date can also be secured with a 10% deposit on applicable Select Price or Early Saver holidays departing in the same period and is applicable to the first two guests in a cabin.

Example itineraries

Caribbean Transatlantic, 15 nights from £1,699 per person with £430 on board spending money

15-night cruise on Arvia (K506A) from £1,699 per person based on a sea view cabin. Departing Bridgetown, Barbados on March 15, 2025 the price includes outbound flight, full board, meals, entertainment and children’s clubs. Returning to Southampton ports of call are Castries (Saint Lucia), Basseterre (Saint Kitts), St Maarten (Saint Maarten), Tenerife (Spain) and La Coruna (Spain).

Mediterranean fly-cruise, seven nights from £1,249 per person with £160 on board spending money

Seven-night fly-cruise on Azura (A425A) from £1,249 per person based on a sea view cabin. Departing Valletta, Malta on September 26, 2024 the price includes return flights, full board meals, entertainment and children’s clubs. Departing and returning to Valletta ports of call are Ajaccio, Florence/Pisa (from Livorno), Rome (from Civitavecchia) and Naples.

Canary Islands fly-cruise, seven nights from £799 per person with £160 on board spending money

Seven-night fly-cruise on Azura (A330B) from £799 per person based on a sea view cabin. Departing Tenerife on November 18, 2023 the price includes return flights, full board meals, entertainment and children’s clubs. Departing and returning to Tenerife ports of call are Madeira, Gran Canaria and Lanzarote.

Norway, Iceland and North Cape, 21 nights from £2,999 per person with £430 on board spending money

21-night cruise on Aurora (R415) from £2,999 per person based on a sea view cabin. Departing Southampton on August 2, 2024 the price includes full board meals and entertainment. Returning to Southampton ports of call are Greenock, Grundarfjordur (Iceland), Reykjavik (Iceland), Isafjordur (Iceland), Akureyri (Iceland), Eyjafjordur (Iceland), Honningsvaag (Norway), Alta (Norway), Tromso (Norway), Leknes Lofoten Islands (Norway), Kristiansund (Norway) and Alesund (Norway).

All example prices are based on a Select fare.

The on board spending offer is based on two adults sharing a cabin and is additional to the P&O Cruises Select Price benefit of on-board spending money or car parking or return coach travel. The on board spending offer is not applicable to inside cabins on cruises under 7 nights, inside cabins on World Cruises, Classic Southern Hemisphere Journeys and Exotic fly-cruises, Early Saver fares or other promotional prices.

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Carnival Corporation appoints Paul Ludlow as president Carnival UK and P&O Cruises in leadership change

SOUTHAMPTON, England, May 30, 2023 -- Carnival Corporation & plc has announced the appointment of Paul Ludlow as Carnival UK president in addition to his leadership role for P&O Cruises.

In his new consolidated position, Ludlow will assume all commercial and operational responsibility for Carnival UK which includes P&O Cruises and Cunard globally. New Cunard president Katie McAlister, who joins the company in August, will report to Ludlow.

As part of this leadership change, Sture Myrmell will be leaving the business after a long and illustrious career with the company.

Commenting on the changes, Carnival Corporation & plc president, CEO and chief climate officer Josh Weinstein said: "Paul is a 21-year veteran of the company with far-reaching experience across every commercial department and multiple brands in our portfolio of world-class cruise lines. That deep expertise, coupled with Paul's proven leadership and track record of outstanding results, make him the clear choice to support our entire UK organization and to drive our return to strong profitability."

Weinstein added: "I would also like to thank Sture for 30 years of dedicated service. From his start in our company as an officer aboard Cunard, to becoming President, P&O Cruises – Australia, to coming full circle and ultimately leading Carnival UK including the venerable Cunard brand, Sture's dedication and contributions to our company have been significant. We wish him well."

Carnival UK & P&O Cruises president Paul Ludlow said: "There has never been a more auspicious time for our two brands. P&O Cruises continues to deliver outstanding success and is clearly at the forefront of contemporary, mainstream holidays.

"Aligned with global talent including Gary Barlow and Nicole Scherzinger, as well as credible, authentic partnerships such as the recent BAFTA Television Awards sponsorship, the future of the brand could not be brighter.

"Next year will be a momentous one for Cunard with the arrival of our new ship and our fourth Queen, Queen Anne, which will once again shine the spotlight on this exceptional brand with its rich legacy.  I am confident that the arrival of Katie McAlister to lead the Cunard team will build on the demand for Cunard voyages in the UK and across the world."

Ludlow's role is effective from June 1, 2023.

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From refreshing soft drinks to fine wines and exclusive spirits, P&O Cruises launches four new drinks packages

P&O Cruises has launched four new drinks packages on cruise holidays of five nights or more, all for a fixed price per person, per day.

The new packages offer the best value to suit individual tastes from a soft drink to refresh guests by the pool to toasting an evening meal with a glass of red in the Med. Guests can purchase a drinks package by logging in to My P&O Cruises up to three days before their holiday or within the first two nights of their holiday on board.

The four packages:

The Refresh drinks package

• Price before holiday: £9.85 | On-board price: £10.95 (per person, per day)

• The package includes a selected range of soft drinks including favourites such as lemonade, Pepsi and juices.

• For guests travelling with children aged 16 years and under and who choose either a Classic or Deluxe drinks package, the Refresh drinks package will be provided at no extra cost.

The Alcohol-free drinks packages

• Price before holiday: £22.45 | On-board price: £24.95 (per person, per day)

• The Alcohol-free package includes everything from the Refresh package, plus Costa Coffee, teapigs™ and an extended range of soft drinks.

The Classic drinks package

• Price before holiday: £40.45 | On-board price: £44.95 (per person, per day)

• The Classic drinks package includes everything from the Refresh and Alcohol-free drinks packages, plus an array of refreshing spirits, wines and classic cocktails. Guests will also be able to sample P&O Cruises exclusive Marabelle Gin and Golden Tide Rum with a mixer of their choice.

• For guests travelling with children 16 years and under and who choose a Classic drinks package, the Refresh drinks package will be included at no extra cost

• Guests will also receive a 20% discount on drinks excluded from this package.

The Deluxe drinks package

• Price before holiday: £49.45 | On-board price: £54.95 (per person, per day)

• The Deluxe drinks package includes the same selection as all of the other drinks packages plus an extended range of cocktails, spirits and wines.

• For guests travelling with children 16 years and under and who choose a Deluxe drinks package, the Refresh drinks package will be included at no extra cost

• Guests will also receive a 20% discount on drinks excluded from this package.

Drinks Packages cannot be purchased on a ‘per day’ basis and packages purchased on board are non-refundable. All adults in the same cabin must purchase the same package and all packages are limited to 15 drinks in any 24-hour period.

Drinks packages will be available on board Iona and Ventura from May 20, 2023 and across the rest of the fleet by July 2023.

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Paddington Meets The Queen - Platinum Jubilee: Party at the Palace on BBC One revealed as P&O Cruises first Memorable Moment Award winner

May 15, 2023 4:45 AM EDT — ‘Paddington Meets The Queen - Platinum Jubilee: Party at the Palace, BBC One’ won P&O Cruises first Memorable Moment award at last night’s 2023 BAFTA Television Awards with P&O Cruises, the only award at the ceremony voted for by the public.

The winning moment received 15 million YouTube views and was shown during the BBC’s coverage of the Platinum Jubilee: Party at the Palace. Carrying a tray of afternoon tea through Buckingham Palace, the footman (Simon Farnaby) places it onto the table of Her Majesty and her guest Paddington Bear (Ben Whishaw) wishes her a happy Jubilee. After drinking all the tea, Paddington offers Her Majesty a marmalade sandwich from under his hat, at which point The Queen reveals her own sandwich hidden in her handbag. As the footman announces that the Jubilee concert is about to begin, Paddington thanks The Queen “for everything”.

The accolade was presented to the voice of Paddington Bear, Ben Whishaw by presenting duo, Chris and Rosie Ramsey who said: “Presenting the very first P&O Cruises Memorable Moment award was a huge honour and to award it for such an iconic moment was so so special. The public overwhelmingly voted to crown this nominee as its winner and we couldn’t agree more! Paddington Bear in the palace, incredible!”

Claire Popplewell, Creative Director, BBC Studios Productions said: “We are so thrilled that what started out as an idea to celebrate the late Queen Elizabeth’s well-known sense of humour in her Platinum Jubilee year has evoked so many smiles and touched the hearts of people not just in the UK but all over the world. As well as being chosen as this year’s Memorable Moment from an outstanding field of fellow nominees, we also hope Paddington Meets The Queen will prove to be timeless - and we’re honoured to have been a part of this wonderful piece of television history.”

P&O Cruises president Paul Ludlow said: “Television has the power to entertain, inspire and move audiences and 2022 was another phenomenal year for showcasing the best of the best in British entertainment. We are delighted that the public voted for such an incredibly touching piece of TV history as its deserved winner. Watching it when it was first broadcast, now or in 50 years’ time, it can’t fail to bring a smile or a tear and there’s no greater possible entertainment accolade.”

The six nominees for P&O Cruises Memorable Moment award 2023 were:

• Derry Girls, Channel 4 – The Finale, the people of Northern Ireland vote overwhelmingly for peace

• Heartstopper, Netflix – Nick and Charlie’s First Kiss

• Platinum Jubilee: Party at the Palace, BBC One – Paddington Meets The Queen

• Stranger Things, Netflix – Lucas, Dustin, and Steve rescue Max from the demonic Vecna by playing her favourite song - Kate Bush's Running Up That Hill

• The Real Mo Farah, BBC One – Sir Mo Farah revealing he was illegally trafficked to the UK

• The Traitors, BBC One – The Final Roundtable

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P&O Cruises announces the expansion of its regional sales team for the North, West and East of England

May 11, 2023 6:25 AM EDT — P&O Cruises has expanded its sales team with the addition of five new appointments to provide more support for travel agents based in the North, West and East of England.

Lynsey Roberts joins P&O Cruises as business manager of partnership development. Lynsey will be responsible for a team of three partnership development managers who will be regionally based and cover the North, West and East regions and grow P&O Cruises sales across existing and new agent partners. Lynsey has held roles at TUI for more than 18 years, starting her career in retail before working internationally. Her most recent role was as commercial manager for Marella & TUI River Cruises.

Reporting into Lynsey will be Suzanne Arnold who will cover the North of England and Laura Gray covering the West of England. Cara Hayward, currently national partnership development manager, will move to manage the East region.

Suzanne joins from Ramsay Health Care UK and comes with significant travel experience having previously held roles with Disney Destinations, JTA Travel, USAirtours and If Only. Laura has worked for P&O Cruises for 18 years with previous roles in the contact centre, as well as training and business development. Laura moves into the role from her most recent position of partnership executive supporting agents with their P&O Cruises sales and marketing.

Kane Keating joins P&O Cruises as regional training and engagement manager and will be responsible for all regional face to face training in conjunction with its national and online training strategy. Kane started his career with Thomas Cook, spending 12 years in sales, management, and learning & development roles. His most recent position was with Travelsphere Holidays in cruise operations and training.

P&O Cruises director of sales, Ruth Venn said: “I am delighted to welcome Lynsey, Suzanne, Laura and Kane to the P&O Cruises sales team. They each come with a wealth of experience in travel and an ambition to increase the support we offer our travel agent partners.

“Working with travel agents is critical to our success and these new roles will help us grow our existing partnerships further while working with new agents who are not yet selling cruise holidays. We are always looking to support our travel agent partners by listening to their needs and helping them to understand the P&O Cruises guest experience. The expanded regional team demonstrates our commitment to the trade and means we can offer more support and increase face to face training opportunities.”

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P&O Cruises celebrates His Majesty The King’s Coronation with royal offers of up to £100 off per person

May 3, 2023 6:15 AM EDT — To celebrate His Majesty The King’s Coronation, P&O Cruises has today announced a range of offers including up to £100 off per person based on a balcony cabin, £70 off per person on sea view cabins and £50 off per person on inside cabins. The offers are available on applicable seven night holidays departing between October 2023 and November 2024 and booked by May 9, 2023.

During the Coronation weekend, P&O Cruises will also be celebrating His Majesty The King and Her Majesty The Queen Consort with a number of events on board to mark the historic occasion, including:

• Broadcasting the Coronation live on board

• A Coronation Party where guests will be encouraged to wear red, white and blue outfits and enjoy live music from bands and resident DJs

• The Coronation Big Lunch where guests will be invited to join the entertainment team for games, live music and royal-inspired light bites.

• The Big Help Out – Guests will be asked to celebrate P&O Cruises charity partner, Teenage Cancer Trust by signing up to a 5km Trek the Deck challenge.

Example itineraries:

Northern European City Escape, 7 nights (G403) from £399 per person

P&O Cruises is offering a seven night cruise on Iona (G403) from £399 per person for an inside cabin. Departing February 10, 2024 the price includes children’s clubs, full board meals and entertainment. Departing from and returning to Southampton, ports of call are Hamburg (Germany), Rotterdam (tours to Amsterdam, Netherlands) and Zeebrugge (Belgium).

Canary Islands fly-cruise, 7 nights (A401B) from £499 per person for an inside cabin. P&O Cruises is offering a seven night fly-cruise on Azura from £499 per person for an inside cabin. Departing January 6, 2024, the price includes flights, children’s clubs, full board meals and entertainment. Departing from and returning to Tenerife (Spain), ports of call are Madeira (Portugal), La Palma (Spain) and Fuerteventura (Spain).

Spain and Portugal, 7 nights (N409) from £529 per person

P&O Cruises is offering a seven night cruise on Ventura (N409) from £529 per person for an inside cabin. Departing May 4, 2024, the price includes children’s clubs, full board meals and entertainment. Departing from and returning to Southampton, ports of call are Vigo (Spain), Lisbon (Portugal), Porto (tours from Leixoes, Portugal) and Cherbourg (France).

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Ben Shephard’s interactive gameshow WaveLength opens on P&O Cruises Arcadia and Aurora

May 3, 2023 5:00 AM EDT — P&O Cruises has today announced that WaveLength, an interactive gameshow virtually starring presenter and game show host Ben Shephard is now available on its adult only ships, Arcadia and Aurora.

Created exclusively for P&O Cruises and first shown on its newest ship Arvia, followed by Iona, WaveLength provides guests with the opportunity to find out how well they know each other as they try to match their partner’s answers. The show will then be rolled out across the rest of the fleet in time for the summer season.

WaveLength will join a long line up of world-class entertainment available on board Aurora in its magnificent Curzon Theatre and in Arcadia’s impressive three tier theatre, The Palladium.

While on board, guests also have the opportunity to enjoy live music and performances in Carmen’s show lounge on Aurora or The Globe on Arcadia where guests can relax in comfortable and stylish surroundings while watching the latest film release, art auction, a late-night show or a variety of live music.

Example holidays on Arcadia and Aurora:

Norwegian fjords, 12-night cruise on Arcadia from £599pp

P&O Cruises is offering a 12-night cruise on Arcadia (J303) from £599 per person for an inside cabin. Departing May 2, 2023, the price includes full board meals and entertainment. Departing from and returning to Southampton, ports of call are Haugesund, Nordfjordeid, Trondheim, Andalsnes, Romsdalsfjord, Alesund, Bergen and Kristiansand

British Isles, 14-night cruise on Arcadia from £999pp
P&O Cruises is offering a 14-night cruise on Arcadia (J308) from £999 per person for an inside cabin. Departing July 6, 2023, the price includes full board meals and entertainment. Departing from and returning to Southampton, ports of call are Belfast, Killybegs, Stornoway, Lerwick, Invergordon, Kirkwall, Greenock, and Holyhead.

Southampton to Sydney, 46-night fly/cruise on Arcadia from £5,279pp

P&O Cruises is offering a 46 night fly/cruise on Arcadia (JMP) from £5,279 per person for an inside cabin. Departing January 6, 2024, the price includes return flights from Sydney, full board meals and entertainment. Departing from Southampton, ports of call are Freeport (Bahamas), Port Everglades (USA), Oranjestad (Aruba), Panama Canal, Puerto Quetzal (Guatemala), Manzanillo (Mexico), Honolulu (USA), Apia (Samoa Islands), Nuku Alofa (Tonga), Auckland (New Zealand), Tauranga (New Zealand), Bay of Islands (New Zealand) and Sydney (Australia).

USA and Canada, 30-night cruise on Aurora from £2,299pp

P&O Cruises is offering a 30-night cruise on Aurora (R318) from £2,299 per person for an inside cabin. Departing September 3, 2023, the price includes full board meals and entertainment. Departing from and returning to Southampton, ports of call are Sydney (Nova Scotia, Canada), Iles de la Madeleine (Canada), Charlottetown (Canada), Boston (USA), Newport (USA), New York (USA), Portland (USA), Bar Harbor (USA), Halifax (Canada) and St John’s NF (Canada).

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P&O Cruises announces new summer 2025 collection including Britannia’s 10 year anniversary British Isles cruise and new Mediterranean ports of call on Arvia and Arcadia

P&O Cruises new series of holidays for summer 2025 has been announced and includes new ports of call and itineraries alongside introductory offers, including a 10% saving on applicable Select Price holidays, as well as a 10% low deposit offer.

Holidays booked by June 5, 2023 and departing between March and October 2025 will include:

• 10% guest saving. Guests can save 10% on applicable Select Price summer 2025 holidays

• 10% deposit offer. Available on applicable Select Price or Early Saver holidays

• Extra guests sail free of charge. When guests book an applicable holiday departing between March and October 2025, third and fourth guests in the cabin can sail free of charge. This offer is available on selected off-peak cruises sailing from and to Southampton for six nights or more when sharing an applicable inside cabin with two adults paying full fare.

New holiday highlights

New British Isles cruises

• Britannia - to celebrate its 10 year anniverary, flagship Britannia will offer guests a homeland adventure on a 14-night British Isles cruise. Ports of call include Belfast where guests can explore the mythical site of The Giant’s Causeway and an overnight stay in Liverpool with the opportunity to follow in the The Beatles footsteps. Prices start from £1,179 for an inside cabin (B514)

• Aurora – a new 16-night British Isles holiday on board Aurora will call to Waterford (from Dunmore East) in Ireland – a first for the fleet since 2015. Prices start from £1,529 for an inside cabin (R515)

New Mediterranean ports of call

• Arvia – P&O Cruises newest ship Arvia will call at two new ports on its Western Mediterranean itineraries, Toulon (France) with shore experiences to St Tropez and Malaga (Spain) with shore experiences to the Picasso Museum or hiking the narrow gorge of Caminito Del Rey (The King’s Little Path). Prices start from £849 for an inside cabin (K520 and K521)

• Arcadia – Arcadia’s 19-night Mediterranean holidays will include a maiden call to Granada (from Motril) in southern Spain with shore experiences to the Alhambra, one of the finest Islamic buildings in Europe. Prices start from £1,729 for an inside cabin (J503)

New Norway and Scandinavia itineraries

• Aurora – a new 16-night Northern Europe and Scandinavia cruise in July 2025 will include ports of call to Copenhagen and Gdansk (from Gdynia). Prices start from £1,399 for an inside cabin (R512)

• Britannia – a new 14-night Northern Europe and Scandinavia cruise in August 2025 will include an overnight port of call to Copenhagen. Prices start from £1,099 for an inside cabin (B521)

• Iona – On selected Iona holidays to Norway, guests will call at Flåm following successful calls in 2022. Prices start from £679 for an inside cabin (G515 / G517 / G519 / G521 / G523 / G525 / G527)

New time in destination

• Azura – on selected 14-night Mediterranean fly-cruise holidays on board Azura, guests will be able to enjoy two full days in Valletta to spend more time experiencing Malta’s diverse mix of culture, history and beaches. Prices start from £999 for an inside cabin (A512A / A513A / A511A)

New USA port of call

• Aurora – on USA and Canada holidays on Aurora, guests will call to new port Rockland (Maine), famous for its lobster and windjammer boats. Prices start from £3,249 for an inside cabin (R517)

Guests can pre-register for the new P&O Cruises summer 2025 collection now. The collection will be on general sale for holidays departing March to June

2025 on April 27, 2023 and on general sale for holidays departing July – October 2025 on April 28, 2023.

All prices based on an Early Saver fare type

Included in the cost of a P&O Cruises holiday
P&O Cruises offers unbeatable value with so much included, including accommodation, full board meals, pools and entertainment (theatre shows, headline performers, live bands, comedy and first run films), as well as supervised round-the-clock complimentary children’s clubs on our family-friendly ships. Shore experiences and drinks can also be pre-purchased in pounds avoiding any currency exchange fluctuations.

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P&O Cruises extends pause in operations for all sailings until October 15, 2020

MIAMI, June 2, 2020 

PRNewswire -- P&O Cruises has announced an extension to the pause in its operations until October 15, 2020 as it focuses on working in close coordination with all relevant public health bodies to approve further enhancement of the company's already stringent health and safety protocols.

In the latest of a series of videos P&O Cruises president Paul Ludlow said:

"As a business our operational focus is not "when can we resume sailing?" but is instead "how can we develop a comprehensive restart protocol that will keep everyone on board, our crew and guests, safe and well and still give our guests an amazing holiday?"

"We are working with government and industry bodies at the highest possible level, such as Public Health England (PHE) and the U.S. Centers for Disease Control and Prevention (CDC), to review every aspect of a holiday with us and establish a framework of policies and procedures. Our aspiration is to be adopting best practice in managing COVID-19 within the travel industry. 

"Unfortunately, as the world continues to adapt to this global crisis, we have made the decision, difficult as it is, to extend our pause in operations for all sailings up to and including October 15, 2020. We are so sorry for the disappointment this will cause to so many of our guests."

All guests who were booked on these cancelled sailings will receive an enhanced Future Cruise Credit which gives an additional 25% on top of the amount paid for the holiday.

Ludlow continued:

"We have now amended our systems so that those guests with the enhanced 125% Future Cruise Credit may now redeem them online without the need to call us, which will make things much easier for our guests. Further details of this will be on the website."

Following feedback from guests P&O Cruises has also confirmed that the Future Cruise Credit, which may be held until the end of 2021, may be put against any holiday on sale at that time, giving guests maximum flexibility and choice.

FCCs may also be used to upgrade or for a second cabin for any existing booking and also may be gifted or transferred to someone else. This option will also be available until the end of December 2021.

"P&O Cruises is also introducing a 5% deposit for new bookings made between 27 May and 29 June 2020. The offer is available on applicable Early Saver and Select Price holidays of 19 nights or fewer from January 2021. See website for details.

"We want to apologise once again to those guests who wait for refunds, particularly at a time of financial constraints, however the new technology we have in place is rapidly improving things though and we continue to make further progress on a daily basis." 

Expanding on the likely protocols Ludlow said:

"We have for years had in place many of the protocols now considered advisable for other social gathering venues, such as hand-sanitizing stations and rigorous cleaning and disinfecting procedures. We also have for years gone beyond those protocols by having guests complete a health declaration form and having a comprehensive medical facility on board each ship providing 24/7 medical care and treatment. During the recent crisis, we added robust health screening upon embarkation, starting with thermal scanning of guests and crew.

"Along with the rest of the world, we will adapt. We will work closely with medical experts and global authorities to help us determine the best way to move forward while honoring our highest responsibility – the health, safety, and wellbeing of our guests, crew and communities we visit, along with compliance and environmental protection.

"We have always taken such pride in our standards of cleanliness and hygiene before Covid-19, but when we return there will be enhanced protocols approved by hospitality and national public health authorities. This will ensure we continue to have in place high levels of cleanliness across every single aspect of public areas, crew living areas and every item of furniture in cabins and everywhere on board as well as approved safety standards for the service of food and drink; entertainment and experiences on board and on shore.

"When the time is right, we will be ready to resume our tradition of providing amazing holiday experiences for our guests."

About P&O Cruises 

P&O Cruises is Britain's favourite cruise line, welcoming guests to experience the good life and enjoy a blend of discovery, relaxation and exceptional service catered towards British tastes.  P&O Cruises fleet of premium ships combine genuine service, a sense of occasion and attention to detail, ensuring guests have the holiday of a lifetime, every time.

In 2020, P&O Cruises will launch Iona. The new LNG-powered ship, with 5,200-guest capacity, will be the largest ship built to serve the UK market. Iona will feature enhancements to already successful brand signature venues from the existing fleet, as well as features newly developed for Iona. These include a breathtaking three deck atrium in the heart of the ship as well as SkyDome – an exclusively designed glass dome by award-winning British engineers Eckersley O'Callaghan. This will be a world first at sea and offer a unique space for both relaxing in all weathers and providing entertainment, featuring aerial performers and a wealth of live acts.

P&O Cruises visits over 200 destinations worldwide and offers itineraries generally ranging from two to 17 days and also an annual world cruise. P&O Cruises sails to Australia & New Zealand, Baltic, the British Isles, Canada, Spain, Portugal & the Canary Islands, the Caribbean, Central America, Dubai & the Arabian Gulf, the Far East & Asia, the Indian Ocean, the Mediterranean, Scandinavia, South America, the South Pacific, the United States and Western Europe.

SOURCE P&O Cruises

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